A Texas lady wished to check out a brand new health club on a free seven-day go. Except when she reveals up, she learns that the administration has no intention of honoring it.

TikTok creator Lez (@lez.labella) posted a video in regards to the scenario on Nov. 29. She begins the video by saying, “Let’s play a game of ‘make this make sense.’”

Lez explains that she wakened that morning desirous to work out, however she wasn’t enthusiastic about any of her present health club choices. “Didn’t want to go to Crunch Fitness,” she says. “Very tired of Crunch Fitness. Looked up what gyms are about 25-30 minutes away from me. Decided to check out EOS [Fitness]. Go online, sign up for the free seven-day pass. Get dressed, drive 30 minutes, show up to the gym.”

Texas Woman Visits EOS Fitness on a ‘Free’ 7-Day Pass

When she enters the health club, Lez instantly heads over to the reception desk and lets them learn about her seven-day go. The entrance desk particular person tells her that somebody from the gross sales workforce will likely be proper together with her to go over membership choices, which she understands is a part of the free seven-day go expertise.

But the wait is longer than she anticipated. “And then it clicks to me,” she says. “I’m two Jeezy songs in. Why am I still sitting here?”

Finally, she says she was approached by a younger man who proceeded to go over the membership choices and inform her a few Black Friday deal that concerned paying simply $1 till January. Lez was impressed by the ability and wished to benefit from the deal—simply not earlier than getting by way of her seven-day trial interval.

“He said, ‘Well, here is the thing about the seven-day pass. We’re not going to honor it,’” Lez recollects. “I said, ‘Wait, run that back?’”

Lez Reads the EOS Terms and Conditions

According to Lez, the gross sales rep doubled down and mentioned {that a} one-day go was $20. “I said, ‘I was going to purchase a membership, but this just seems really shady to me. It says that nowhere on your website. It said it nowhere in the mail. And then I get here today and you’re telling me I drove 30 minutes just to get here for you to tell me that you’re not going to honor the seven-day pass and you’re forcing me into a membership?’”

Lez understands that the Black Friday deal made it in order that it wasn’t essentially a monetary threat, but it surely was extra the precept at that time. “But the way they went about it was so sketchy, I don’t want to be at the gym at all anymore,” she says. “So of course I got in my car and as a Black woman, I’m going to research. Here is what the email said. Nowhere in that [expletive] does it say they’re not honoring the seven-day pass at this time.”

Viewers React to the EOS 7-Day Pass Story

Lez closes the video by asking for health club suggestions within the Houston space. In the feedback part, viewers weighed in with their opinions on her story.

“Time to make a complaint to corporate,” wrote one viewer.

“Why are gyms so difficult?” requested a second particular person. “It’s hard to sign up. It’s hard to cancel. What is their problem?”

“The best way you can get them in major trouble is to call your state attorney general and make a complaint,” recommended a 3rd viewer. “They don’t mess around with this kind of stuff.”

The United States authorities requires businesses to stipulate all the high-quality print on free trials earlier than the shopper indicators up. So which means Lez may even have a valid complaint on her palms right here.

All hip hop contacted Lez by way of TikTok remark and direct message for remark. We additionally contacted EOS by way of web site contact type for remark.

@lez.labella Can’t inform if I’m extra disenchanted or aggravated with @EōS Fitness #creatorsearchinsights #eosgym #eosfitness music/original-sound-7578235924551699231?refer=embed”>♬ unique sound – L E Z | The Gymini 🌱

Related