On Instagram Wednesday, Brown acknowledged the frustration. “I saw the reviews about the difficulty at some venues with the parking, seating, etc… Hope yall understand this is my first stadium tour so I don’t know if the people in charge of that in the cities realized the capacity I would bring out. This is the first time I’ve ever been in these venues.” He additionally reminded followers, “Unfortunately, I’m not in charge of that.”

One of the individuals caught within the mix-up was Chad Powell, who spent $1,500 every on three VIP ground tickets. When his group arrived, their tickets wouldn’t scan. “His scanner read error, error, error, and it was in red. The guy said, ‘I’m sorry, but your section doesn’t exist anymore,’” Powell defined. While he finally bought inside, his new seats weren’t those he paid for. “We didn’t get what we paid for. It was not the same section, we were not in the same row, not the VIP,” he informed music-superstar-chris-brown-addresses-issues-breezy-bowl-concert-truist-park/FJ27M6OWLBDTDCUTPD35U272DA/”>Channel 2’s Cory James.

For others, the result was worse. Tanisha Renee mentioned she by no means bought in in any respect and left in tears. “I didn’t get into the concert that I paid for,” she mentioned. “I’m going to go back home and hopefully Ticketmaster or whomever makes this right.”

By Sunday morning, James started contacting Ticketmaster, Live Nation, and Brown’s representatives. Ticketmaster later informed Powell that his refund request is being escalated and he ought to have a solution inside three to 5 days.